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Privacy Policy – Stays7

This Privacy Policy constitutes an electronic record pursuant to the Information Technology Act, 2000 and the rules framed thereunder. This document is generated by a computer system and does not necessitate any physical or digital signatures.

At Stays7, we profoundly respect the trust reposed in us by visitors to our platform and patrons of our services. Accordingly, we are unwavering in our commitment to maintaining the utmost standards of data security and the confidentiality of personal information. We are dedicated to safeguarding the data that you may entrust to us during your interaction with our services.

This Privacy Policy delineates the categories of information we acquire in the ordinary course of business, the manner in which such information is utilized, and the extent to which it may be disclosed. By accessing or utilizing this website, you explicitly acknowledge and consent to our collection, use, and disclosure of your personal data in accordance with the provisions of this Privacy Policy. This document forms an integral part of and is governed by the terms outlined in the Terms and Conditions of Use.

Please be advised that this Privacy Policy is subject to revisions, modifications, or amendments at any time, without prior notice or formal intimation. You are therefore encouraged to review this page periodically to remain apprised of any changes that may be instituted.

Stays7 is an independent brand entity, and the privacy practices enumerated herein shall be deemed applicable to all visitors and users engaging with our website and services.

Collection of Personal Information – Stays7

As a general principle, you may navigate and explore this website without disclosing any personally identifiable information. However, should you choose to initiate a reservation or engage in any service via our platform, it will be imperative for you to furnish certain personal details including, but not limited to, your full name, contact number, email address, billing credentials, bank account particulars, and other relevant personal identifiers.

Wherever applicable, we explicitly indicate whether the provision of specific information is voluntary or mandatory. You retain full discretion to withhold any non-essential data by opting not to utilize a particular feature or service offered on the platform.

You are hereby urged to ensure that all information submitted is precise, complete, and verifiable. Stays7 shall not be held liable for any inaccuracies, misrepresentations, or falsified data provided by users, nor for any inconvenience, disruption, or liability arising from such discrepancies.

In accordance with your usage patterns and interactive behavior on our website, we may, through automated systems, collect and analyze specific technical data — including, but not limited to, your Internet Protocol (IP) address, approximate geographic location, browser type, and device information. This analytical data is utilized for internal assessments to better comprehend user demographics, preferences, and behavioral trends, thereby enabling us to enhance user experience, improve system functionality, and fortify platform security.

We assure you that Stays7 shall collect only such information as is strictly essential, relevant, and lawful for the provision and optimization of our services.

Personal Information – Stays7

At Stays7, we may collect certain personal information that can be used to identify you. This includes:

a) Your name and gender
b) Phone number
c) Email address
d) Contact address
e) Account password
f) Financial details such as bank account, credit/debit card information or other payment method details used for processing your payments
g) Details about your physical, mental, or health condition
h) Other sensitive information such as biometric data, sexual orientation, or medical history

Note: Your financial details are collected and processed by our secure third-party payment partners – PayU and JusPay, both headquartered in Gurgaon. These payment gateways are bound by law and contract to keep your financial data confidential. However, Stays7 will not be responsible for any breach or misuse of this information by the payment gateway providers.

If you are a regular guest at any of our properties, please make sure to update us in case any of your personal information changes.

In case we suspect any suspicious activity related to a booking made by you, Stays7 reserves the right to contact you for verification at any time.

Use of Cookies – Stays7

“Cookies” are small data files stored on your device’s hard drive that help us enhance your experience and deliver our services more efficiently. At Stays7, we use cookies on certain sections of our website to:

• Analyze website traffic and user behavior
  
  

• Measure the effectiveness of our marketing campaigns
  
  

• Improve overall website performance, trust, and safety
  
  

• Display content tailored to your preferences
  
  

Cookies also allow your browser to remember certain information, such as login credentials, so you don’t have to re-enter your password repeatedly during the same session. Most cookies we use are session cookies, which are automatically erased once you end your session.

Your Choice:
You have the option to disable cookies through your browser settings. However, doing so may restrict your access to some features of our website and may result in repeated password inputs and reduced functionality.

Third-Party Cookies Disclaimer:
You may also encounter cookies or similar tracking technologies placed by third parties while browsing certain pages of our website. Stays7 does not have control over, nor is responsible for, the use and behavior of cookies managed by such third-party entities.

Email Communication & User Consent – Stays7

By providing your email address at the time of making a reservation, you expressly consent to receive communications from Stays7, including but not limited to promotional offers, service updates, and important notifications related to our website and offerings.

To better understand and evaluate how you engage with our platform, we may monitor your usage patterns—specifically, which features and sections of the website you interact with most frequently. This enables us to curate and deliver highly relevant, value-driven content that aligns with your interests and enhances your overall experience with our services.

Opt-Out Option:
Should you choose at any point to discontinue receiving our communications, you may unsubscribe using the designated opt-out link provided in our emails or directly through the unsubscribe option available on our website.

We respect your communication preferences, and all such requests will be promptly honored.

Advertisements and Third-Party Links — Stays7

Third-Party Advertisements:
Stays7’s website may feature advertisements or promotional content provided by third-party advertisers. In instances where you choose to engage with or disclose any personal information to such advertisers through our platform, please note that the data may be simultaneously collected by both Stays7 and the respective advertiser.
While Stays7 will handle such information in strict accordance with this Privacy Policy, the advertiser’s use of that information will be governed by their own privacy policy and data handling practices. Since we do not exercise control over how third-party advertisers manage your data, we strongly advise you to review their privacy terms before sharing any personal details.
Stays7 expressly disclaims any responsibility or liability for the data collected, stored, or misused by third-party advertisers. Any engagement or transaction you enter into with an advertiser is solely at your discretion and risk.

Links to External Websites:
Our website may include links that redirect you to third-party websites. These websites may independently collect and process information about you, including personal data.
Please be aware that Stays7 does not oversee or endorse the privacy practices, content, or security policies of such external sites. We recommend exercising caution and reviewing the privacy policies of any linked websites prior to sharing your personal information. Stays7 shall not be held responsible for any consequence arising from your interaction with these third-party platforms.

Data Security — Stays7

At Stays7, we are firmly committed to safeguarding the personal information you share with us. To ensure the confidentiality, integrity, and security of your data, we have implemented a combination of managerial, technical, physical, and procedural safeguards.

For instance, we use encryption protocols to secure the transmission of sensitive information between your system and our servers. Access to your personal data is strictly limited to authorised personnel who require it to perform specific business-related functions, and even then, only on a need-to-know basis.

Additionally, our internal systems are monitored and regularly updated to defend against unauthorised access, data breaches, or misuse. We continue to assess and enhance our security measures in line with evolving technology and industry best practices to ensure that your information remains protected at all times.

Policy Updates — Stays7

Stays7 reserves the right to update or modify this Privacy Policy at any time, as may be necessary to reflect changes in our legal obligations, data handling practices, or business operations.

Any revisions made to the policy will be published on this page, and such changes shall become effective immediately upon posting, unless stated otherwise.

We encourage you to review this Privacy Policy periodically to stay informed about how we collect, use, and safeguard your personal information. Continued use of our services following any changes shall constitute your acceptance of the updated policy.